Privacy Policy

At C. Sammon Builders ("we", "our", or "us"), we value your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you browse our website, request a consultation, or contact us regarding bespoke carpentry, fitted wardrobes, and custom furniture services across London.

1. Information We Collect

We collect personal information that you voluntarily provide to us when contacting us, requesting an estimate, or booking a consultation. This includes:

• Contact Details: Your full name, email address, telephone / WhatsApp number, and residential address or postcode within London.
• Project Information: Room dimensions, carpentry specifications, design preferences, photos of your space, or architectural sketches you provide.
• Communication Records: Notes and correspondence regarding design consultations, quotes, revisions, and site visits.
• Technical Data: Basic anonymized technical data such as browser type, device specifications, and page interaction timestamps gathered via essential cookies.

2. How We Use Your Information

Your personal information is used exclusively to deliver high-quality carpentry services. Specifically, we use your data to:

• Prepare custom project quotes, 3D design visuals, and cost estimates.
• Schedule and conduct in-person measurement and design consultations at your property.
• Coordinate timber procurement, workshop manufacturing, and on-site installation schedules.
• Respond promptly to inquiries submitted via website forms, email, phone, or WhatsApp.
• Comply with UK legal, tax, and accounting obligations.

3. Data Sharing & Third Parties

We respect your privacy and never sell, lease, or rent your personal information to third parties for marketing purposes. We only share information when strictly necessary with:

• Subcontracted Specialists: Dedicated electricians, gas engineers, or stone masons working directly on your contracted installation with your prior knowledge.
• Secure Service Providers: Trusted form processing and email hosting providers (such as Web3Forms) strictly for delivering communications.
• Legal Compliance: Law enforcement or regulatory authorities when required by applicable UK law.

4. Data Security & Retention

We implement appropriate physical, technical, and administrative safeguards to protect your personal details against unauthorized access, loss, or misuse.

Project records and client correspondence are retained only for as long as necessary to fulfill the purposes for which they were collected and to comply with applicable UK statutory and legal obligations, after which they are securely archived or deleted.

5. Cookies & Tracking

Our website uses only standard, essential cookies necessary for site functionality, performance, and security. We do not employ aggressive tracking or third-party behavioral advertising cookies. You can adjust your browser preferences to disable cookies at any time.

6. Your Rights Under UK GDPR

Under UK Data Protection law and the General Data Protection Regulation (UK GDPR), you have the right to:

• Request access to the personal data we hold about you.
• Request the correction of inaccurate or incomplete information.
• Request the deletion or restriction of your personal data, subject to legal retention obligations.
• Object to processing based on legitimate interests.

7. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise any of your data rights, please contact us directly: